Terms and Conditions

Workshop T​erms & Conditions

MamaSerene courses are services. Provision of the service is considered to have started when booking confirmations and pre-workshop questionnaires are sent out.

If you book on a course and subsequently wish to cancel, refunds will only be given on the following basis and the following charges will be applicable.

  • An administration charge of £15 for one day group courses and £30 for private one or two day courses will automatically be charged.
  • Once this amount has been deducted a percentage refund will be calculated based on the number of days’ notice of cancellation received (prior to the start of the workshop).  This notice must be in writing or by e-mail.

No. of days notice given

Percentage Refund

42 + Calendar days

75%

32 – 41 Calendar days

50%

22-31 Calendar days

25%

21 Calendar days or ‘no show ‘

0%

If the cancelled place is filled a full refund minus admin costs will be offered. Places are not transferable unless by prior agreement as a waiting list may be in operation.​ Refunds can not be given under any other circumstances.

In the unlikely event that Mama Serene has to cancel a course an alternative arrangement will be made.

Transfer Policy

If a course participant wishes to transfer to an alternative course a charge of £15 will be made.  If an alternative date cannot be found then the cancellation policy will apply.

General

The information, techniques and exercises provided within the course programme or downloads through this workshop are for educational purposes only.  Do not use the downloads or practice the techniques or exercises learnt on the course or contained within the downloads whilst driving or operating machinery, or if you suffer from epilepsy, clinical depression or any other nervous or psychiatric condition.  The information provided is not a substitute for proper medical advice.  If in doubt, please consult your doctor or licensed medical practitioner.

Amendments to the Terms

Mama Serene retains the right to amend these terms and conditions in any way it considers appropriate.